Senior Legal Front Desk & Switchboard Specialist

Ricoh USA, Inc.; Palo Alto (CA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

HSA

Tuition assistance

Paid vacation

Job summary

Ricoh USA, Inc. seeks a Senior Legal Receptionist & Switchboard in Palo Alto, CA to greet visitors and manage multi-state phone control. The role supports meeting coordination, light admin tasks, and promotes Ricoh’s values while maintaining professional relationships with customers and internal teams.

The position emphasizes excellence in organization, communication, and teamwork, with a focus on delivering top-tier service across the U.S. and contributing to a positive company culture.

Qualifications

• High school diploma or equivalent.
• 1-3 years of prior switchboard experience.
• Strong organizational and communication abilities.

Responsibilities

• Greet visitors and direct them as needed.
• Distribute name badges to visitors and staff.
• Schedule meeting rooms and manage calendars.
• Answer and transfer calls from across the United States.
• Maintain company messaging center and phone lists.
• Provide light administrative support and PC assistance.
• Uphold Ricoh's Vision, Values, and Mission.
• Build professional relationships with customers and teams.
• Assist with promotional items and corporate tasks as required.

Skills

Excellent organizational abilities

Excellent communication skills

MS Word

MS Excel

Customer service

Team player

MS Office Suite

Education

High school diploma or equivalent

Tools

MS Office Suite (Word/Excel)

Phone system / switchboard

Job description

Ricoh USA, Inc. seeks a Senior Legal Receptionist & Switchboard in Palo Alto, CA to greet visitors and manage multi-state phone control. The role supports meeting coordination, light admin tasks, and promotes Ricoh’s values while maintaining professional relationships with customers and internal teams.

The position emphasizes excellence in organization, communication, and teamwork, with a focus on delivering top-tier service across the U.S. and contributing to a positive company culture.