Senior Front Desk & Switchboard Specialist

RICOH; United States; Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, life, and disability insurance options

401K Retirement Savings Plan

Tuition assistance programs

Paid vacation and holidays

Job summary

RICOH is seeking a Senior Receptionist & Switchboard Operations professional to create a welcoming environment for visitors and manage front-desk operations. This role involves greeting guests, managing emails, handling visitor protocols, and providing administrative support.

Ideal candidates will have a high school diploma, 8+ years of reception experience, and excellent communication skills. The position is based on-site in the United States and offers a flexible work schedule.

Qualifications

• Experience working in a Headquarters environment preferred.
• Typing speed of 40 words per minute required.
• Flexible to work hours between 7:00 AM and 5:00 PM.

Responsibilities

• Greet visitors warmly and manage emails discreetly.
• Check in guests and issue visitor badges.
• Prepare conference rooms for meetings and track catering orders.
• Verify and assist with technology issues.
• Answer global calls and provide appropriate routing.

Skills

Strong verbal and written communication skills

Demonstrated customer service/relations skills

PC skills

Basic clerical and secretarial skills

Ability to handle high volume telephone calls

Good organizational skills

Good judgment skills

Education

High school diploma

8+ years of experience as a receptionist in a busy switchboard environment

Job description

RICOH is seeking a Senior Receptionist & Switchboard Operations professional to create a welcoming environment for visitors and manage front-desk operations. This role involves greeting guests, managing emails, handling visitor protocols, and providing administrative support.

Ideal candidates will have a high school diploma, 8+ years of reception experience, and excellent communication skills. The position is based on-site in the United States and offers a flexible work schedule.