Senior Legal Receptionist & Switchboard Specialist

Ricoh Americas Holdings; Palo Alto (CA); On-site; USD 30,000 - 44,000; Full time

Job summary

Ricoh Americas Holdings in Palo Alto, CA, is seeking a Senior Legal Receptionist & Switchboard to greet visitors, answer and route calls nationwide, and provide light administrative support.

The role requires a high school diploma, 1-3 years switchboard experience, strong organizational and MS Office skills, and a customer‑service oriented approach. You will help manage calendars, rooms, and internal communications.

Qualifications

• High school diploma or equivalent.
• 1-3 years of prior switchboard experience.
• Excellent organizational and communication skills.
• MS Office Suite experience, specifically Word and Excel.
• Excellent customer service skills.
• Flexibility and ability to work in a team environment.
• Good communication skills.

Responsibilities

• Greet the public and visitors and provide assistance.
• Distribute name badges to visitors and temporary staff.
• Schedule meeting rooms and manage room bookings.
• Answer and transfer calls from across the United States.
• Participate in company and community service events.
• Perform light administrative duties as needed.

Skills

Organizational skills

Communication skills

Teamwork

Customer service

Education

High school diploma or equivalent

1-3 years switchboard experience

Tools

MS Office (Word, Excel)

Job description

Ricoh Americas Holdings in Palo Alto, CA, is seeking a Senior Legal Receptionist & Switchboard to greet visitors, answer and route calls nationwide, and provide light administrative support.

The role requires a high school diploma, 1-3 years switchboard experience, strong organizational and MS Office skills, and a customer‑service oriented approach. You will help manage calendars, rooms, and internal communications.