Remote Agency Account Manager — Growth & Retention

Blacksmith Agency LLC; San Diego (CA); Remote; USD 90,000 - 120,000; Full time

Job summary

Blacksmith Agency is a remote digital agency delivering paid media, SEO, CRO and web for marketing-led brands. As Agency Account Manager you own an established book of recurring agency clients, focused on retention, renewal and growth.

You will upsell and expand within each client, driving a seven-figure annual quota while collaborating with strategists and delivery teams to ensure one clear voice to the client.

Qualifications

• Agency account management experience in marketing, digital, creative or advertising agencies.
• Track record of keeping clients and selling additional work with measurable numbers.
• Comfort with a quota and clear, calm communication with senior stakeholders.

Responsibilities

• Retain and renew clients across your book, flagging at-risk accounts early.
• Identify upsell opportunities and selling next projects within each client.
• Achieve a seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present a single client voice.

Skills

Agency AM experience

Quota carrying

Client communication

Job description

Blacksmith Agency is a remote digital agency delivering paid media, SEO, CRO and web for marketing-led brands. As Agency Account Manager you own an established book of recurring agency clients, focused on retention, renewal and growth.

You will upsell and expand within each client, driving a seven-figure annual quota while collaborating with strategists and delivery teams to ensure one clear voice to the client.