Senior IT Support Specialist LMS & Educational Tech
Texas Tech University - Health Sciences Center
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Benefits offered by this job
Job summary
Texas Tech University Health Sciences Center in Abilene, TX is seeking an IT Support Specialist IV to provide advanced technical support for LMS, instructional technologies, and online course resources. You will coordinate operations for online programs and assist with hardware, software, and network issues across departments.
The role emphasizes implementing instructional tech, creating documentation, and training faculty and staff in supported platforms.
Qualifications
- Bachelor's degree in computer science, MIS, IT, or related field with coursework.
- Experience with Learning Management Systems, educational media tools, classroom technologies, and online course support practices.
- Ability to troubleshoot technical issues and communicate solutions clearly.
Responsibilities
- Provides advanced lead-level technical support for LMS, educational media platforms, classroom technologies, and online course materials.
- Coordinates day-to-day operational support for online and technology-assisted programs.
- Leads implementation for instructional technologies including testing, configuration support, and user documentation.
- Develops clear technical documentation and user guides for school-level tech operations.
Skills
Education
Tools
Job description
Texas Tech University Health Sciences Center in Abilene, TX is seeking an IT Support Specialist IV to provide advanced technical support for LMS, instructional technologies, and online course resources. You will coordinate operations for online programs and assist with hardware, software, and network issues across departments.
The role emphasizes implementing instructional tech, creating documentation, and training faculty and staff in supported platforms.
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