LMS Specialist & Learning Tech Lead

Missouri Arts Council; Missouri; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

None

Job summary

The Learning Systems Support Lead provides day-to-day technical and functional support for the LMS and related teaching and learning technologies at the University. You will support faculty, students, and staff and serve as a primary contact for Instructional/Educational Technology-related requests.

The role includes handling service requests through the university's system, coordinating with LMS Administration and other offices, maintaining docs, and contributing to course maintenance and

Qualifications

• Experience using and navigating a learning management system (LMS), preferably Canvas.
• Experience using Microsoft 365 and common teaching and learning technologies.

Responsibilities

• Provide day-to-day technical and functional support for the LMS and related teaching and learning technologies.
• Assist with course maintenance and other learning systems responsibilities as needed.

Skills

LMS support

Technical troubleshooting

Customer service

Communication skills

Documentation writing

Cross-functional collaboration

Organizational skills

Problem solving

Education

Bachelor's degree in information technology or related field

Tools

Canvas

Microsoft 365

Service desk software

Job description

The Learning Systems Support Lead provides day-to-day technical and functional support for the LMS and related teaching and learning technologies at the University. You will support faculty, students, and staff and serve as a primary contact for Instructional/Educational Technology-related requests.

The role includes handling service requests through the university's system, coordinating with LMS Administration and other offices, maintaining docs, and contributing to course maintenance and