Lead IT Support for Learning Platforms & Academic Tech

Texas Tech University - Health Sciences Center; Abilene (TX); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Health Plans

Paid Time Off

Retirement Plans

Wellness Programs

Certified Mother-Friendly Workplace

Job summary

Texas Tech University Health Sciences Center (TTUHSC) in Abilene, TX, invites applications for an IT Support Specialist IV to provide advanced technical support for LMS, educational media platforms, and instructional technology used across online and hybrid programs.

You will coordinate day-to-day operational support, administer course environments, and lead implementation activities for instructional technologies, while offering expert guidance to faculty, staff, and students.

Qualifications

• Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus five (5) years related full-time paid experience OR a combination of related education and/or experience to equal nine (9) years.
• Applicants for this position will be subject to a criminal background check after a conditional offer of employment but before employment can be confirmed.

Responsibilities

• Provides advanced lead-level technical support to faculty, staff, and students for Learning Management Systems, educational media platforms, classroom technologies, online course materials, and related instructional technology resources.
• Coordinates day-to-day operational support for online, hybrid, and technology-supported academic programs to help ensure reliable access to course materials, videos, assessments, and other digital learning resources.
• Administers and maintains assigned online course environments, instructional technology resources, and academic technology workflows under established school standards and direction from the Senior IT Support Specialist.
• Leads technical implementation activities for approved instructional technologies and software, including testing, configuration support, user documentation, rollout coordination, and post-implementation support.

Education

Bachelor's degree in computer science, MIS, IT or related area

Tools

Learning Management Systems

Educational media tools

Job description

Texas Tech University Health Sciences Center (TTUHSC) in Abilene, TX, invites applications for an IT Support Specialist IV to provide advanced technical support for LMS, educational media platforms, and instructional technology used across online and hybrid programs.

You will coordinate day-to-day operational support, administer course environments, and lead implementation activities for instructional technologies, while offering expert guidance to faculty, staff, and students.