Senior IT Solutions Account Lead

Clear Destination Inc.; Fountain Valley (CA); Hybride; USD 85 000 - 125 000; Plein temps

Résumé du poste

Clear Destination Inc. in the United States seeks a Senior Account Manager who will translate client needs into IT service requirements. You will initiate contact, present solutions, and collaborate with management to prepare proposals while ensuring compliance with policies.

The role requires strong time management, communication, and client-centric sales skills, with a focus on managing complex IT contracts and SLAs and maintaining product knowledge.

Qualifications

• 5+ years experience in systems technology sales.
• Current and valid US driver's license.
• Must pass pre-employment background check and drug test.

Responsabilités

• Initiate contact with prospects via cold calling and assigned accounts/territory.
• Conduct onsite or online presentations to prospects that showcase the services and products of the company.
• Work with management and marketing to develop proposals, quotes and respond to public solicitations.
• Effectively communicate features and benefits of solutions and manage prospect expectations.
• Manage the complexity of IT proposals, contracts, lease agreements and service level agreements.
• Maintain in-depth product knowledge of the service offerings of the company.
• Provide guidance and team lead activities with other Account Managers.
• Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined policies and procedures.
• Attend weekly sales meetings and ensure sales opportunities are compliant with company policy.
• Develop in-depth knowledge of the service catalog and how it relates to customers’ needs.
• Document internal processes and procedures related to duties and responsibilities.
• Responsible for entering time and expenses in ConnectWise as it occurs.
• Understand processes in ConnectWise by completing assigned training materials and blueprints on ConnectWise University.

Connaissances

Time management

Multi-tasking

Communication skills

Customer service

Attention to details

Presentation skills

Formation

High School Diploma

Outils

ConnectWise

Description du poste

Clear Destination Inc. in the United States seeks a Senior Account Manager who will translate client needs into IT service requirements. You will initiate contact, present solutions, and collaborate with management to prepare proposals while ensuring compliance with policies.

The role requires strong time management, communication, and client-centric sales skills, with a focus on managing complex IT contracts and SLAs and maintaining product knowledge.