Senior IT Client Services Analyst - On-Site & Travel

112 Cardinal Health 5, LLC; Champlin (MN); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Paid time off

401k savings plan

Access to wages before pay day with my

Job summary

Cardinal Health is seeking an IT Client Support specialist, based on-site at the Champlin, MN Medical Distribution Center, with responsibility for end-user IT support across software, hardware and warehouse technology. The role entails after-hours and weekend support as needed and periodic travel to nearby facilities.

The candidate will help resolve incidents, configure devices, and provide education to users to prevent repeats, while collaborating with internal teams to deliver reliable IT

Qualifications

• Two-year degree or equivalent work experience preferred.
• 4+ years’ experience in a related field preferred.
• Experience supporting multi‑platform environments (Windows 10/11, Microsoft 365, Android).
• Knowledge of PC hardware, network config and troubleshooting preferred.
• Familiarity with warehouse tech such as printers and handheld devices preferred.
• Willingness to travel up to 25% to other facilities.

Responsibilities

• Demonstrates knowledge of client and warehouse hardware, software, OS, network config, server interaction and troubleshooting.
• Confers with end users, technology teams and vendors to resolve incidents and fulfill requests.
• Diagnose and resolve hardware, software and OS problems; classify priority and nature.
• Configure, deploy, maintain, troubleshoot and inventory workstations, printers, mobile devices and phones.
• Address user tickets within documented service levels and provide timely feedback to clients.

Skills

Windows 10

Windows 11

Microsoft 365 (W365)

MS Entra

Android

SOTI

PC hardware

HD/Printer/Scanner devices

Education

Two-year degree or equivalent

Tools

SOTI

Zebra printers

IWD/RF scanners

MS Entra

Android

SOTI

Job description

Cardinal Health is seeking an IT Client Support specialist, based on-site at the Champlin, MN Medical Distribution Center, with responsibility for end-user IT support across software, hardware and warehouse technology. The role entails after-hours and weekend support as needed and periodic travel to nearby facilities.

The candidate will help resolve incidents, configure devices, and provide education to users to prevent repeats, while collaborating with internal teams to deliver reliable IT