Onsite IT Client Services Specialist

Cardinal Health; New Jersey; On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Paid time off

Job summary

Cardinal Health in Cranbury, NJ is seeking a Senior Analyst, IT Client Services to provide front-line IT support across two facilities, handling hardware, software, and network issues, with after-hours travel as needed.

You will diagnose incidents, configure workstations, and coordinate with end users, vendors, and internal teams to ensure systems remain functional and productive. Strong customer service and ITIL practices are valued.

Qualifications

• 2-4 years of experience in IT Client Services or similar role.
• Bachelor's degree in related field or equivalent work experience.

Responsibilities

• Demonstrates knowledge of client and warehouse hardware, software, operating systems, and network configuration.
• Diagnose and resolve incidents; coordinate with vendors and internal teams.
• Configure, deploy, maintain, troubleshoot, inventory and support computer workstations, printers, mobile devices, and other IT equipment.
• Provide prompt feedback to clients and ensure systems are functional.

Skills

Windows 10/11

Citrix Environment

Microsoft W365

AWS desktops

Hardware troubleshooting

Education

Bachelor's degree or equivalent

Tools

Printer hardware

RF scanners

Zebra printers

Job description

Cardinal Health in Cranbury, NJ is seeking a Senior Analyst, IT Client Services to provide front-line IT support across two facilities, handling hardware, software, and network issues, with after-hours travel as needed.

You will diagnose incidents, configure workstations, and coordinate with end users, vendors, and internal teams to ensure systems remain functional and productive. Strong customer service and ITIL practices are valued.