Senior Inside Sales – Service (Remote, Growth)

Leica Biosystems; Dallas (TX); On-site; USD 85,000 - 104,000; Full time

Job summary

Leica Biosystems, a Danaher operating company, seeks a Senior Inside Sales Representative, Service to drive renewal, conversion, and new service contract opportunities within a defined North American territory.

You will engage customers before warranty expiration, coordinate with Field Service Engineers, and forecast pipeline using CRM tools to meet revenue targets and deliver value-based service solutions.

Qualifications

• The role requires a Bachelor’s degree with 2+ years of experience or a Master’s degree with 0–2 years of experience.
• Experience managing a sales pipeline and working toward revenue targets.
• Foundational negotiation skills, including pricing and service scope discussions.
• Experience with CRM tools (e.g., Salesforce) and ERP systems (e.g., SAP, Oracle), plus Microsoft Office proficiency.

Responsibilities

• Deliver revenue and growth targets by managing a pipeline of renewal, conversion, and new service contract opportunities across all stages of the sales cycle.
• Support contract renewal and penetration by engaging customers ahead of warranty expiration and converting time-and-material accounts to contract coverage.
• Translate customer needs into value-based solutions by positioning service offerings in terms of uptime, risk mitigation, and total cost of ownership.
• Execute territory plans and maintain forecasting using CRM and quoting tools to manage pipeline, track performance, and support accurate forecasts.
• Partner cross-functionally with Field Service Engineers and Service Coordination to ensure consistent delivery and a seamless customer experience.

Job description

Leica Biosystems, a Danaher operating company, seeks a Senior Inside Sales Representative, Service to drive renewal, conversion, and new service contract opportunities within a defined North American territory.

You will engage customers before warranty expiration, coordinate with Field Service Engineers, and forecast pipeline using CRM tools to meet revenue targets and deliver value-based service solutions.