Senior Service & Renewal Sales Specialist

Leica Biosystems; Philadelphia (Philadelphia County); Remote; USD 85,000 - 104,000; Full time

Benefits offered by this job

Remote work eligibility

Health/dental/vision insurance

401(k)

Sales Incentive Compensation

Job summary

Leica Biosystems, a Danaher company, seeks a Senior Inside Sales Representative, Service to support renewal, conversion, and new service contract opportunities across the U.S. and Canada.

You will manage a revenue pipeline, engage customers before warranty expiry, and translate needs into value‑based service solutions. Reporting to the Director of Service Business Operations, you will collaborate with Field Service Engineers and Service Coordination to ensure timely delivery, accurate forecasts,

Qualifications

• Bachelor’s Degree with 2+ years of experience OR Masters Degree with 0-2 years of experience.
• Experience managing a sales pipeline and working toward revenue targets.
• Foundational negotiation skills, including pricing and service scope discussions.
• Experience using CRM tools (e.g., Salesforce) and ERP systems (e.g., SAP, Oracle), with proficiency in Microsoft Office.

Responsibilities

• Deliver revenue and growth targets by managing a pipeline of renewal, conversion, and new service contract opportunities across all stages of the sales cycle.
• Support contract renewal and penetration by engaging customers ahead of warranty expiration and contributing to conversion of time‑and‑material accounts to contract coverage.
• Translate customer needs into value‑based solutions by positioning service offerings in terms of uptime, risk mitigation, and total cost of ownership.
• Execute territory plans and maintain forecasting using CRM and quoting tools to manage pipeline, track performance, and support accurate forecasts.
• Partner cross‑functionally with Field Service Engineers and Service Coordination to ensure consistent delivery and a seamless customer experience.

Skills

Pipeline management

Negotiation

CRM tools

Salesforce

Microsoft Office

Communication

Travel readiness

Education

Bachelor's Degree

Master's Degree

Tools

Salesforce

SAP

Oracle

Microsoft Office

Job description

Leica Biosystems, a Danaher company, seeks a Senior Inside Sales Representative, Service to support renewal, conversion, and new service contract opportunities across the U.S. and Canada.

You will manage a revenue pipeline, engage customers before warranty expiry, and translate needs into value‑based service solutions. Reporting to the Director of Service Business Operations, you will collaborate with Field Service Engineers and Service Coordination to ensure timely delivery, accurate forecasts,