Remote Senior Inside Sales: Service Contracts

Radiometer; United States; Remote; USD 85,000 - 104,000; Full time

Benefits offered by this job

Remote work arrangement

Comprehensive benefits

Job summary

Leica Biosystems is seeking a Senior Inside Sales Representative, Service to drive renewal, conversion, and new service contract revenue within a defined North America territory. You will support renewals before warranty expiry and help convert time‑and‑material accounts to contract coverage.

The role requires 2+ years of experience or a master's with less experience, strong negotiation, and CRM/ERP proficiency. Remote work options are available with travel up to 15% as needed.

Qualifications

• Bachelor’s Degree with 2+ years of experience OR Masters Degree with 0-2 years of experience.
• Experience managing a sales pipeline and working toward revenue targets.
• Foundational negotiation skills, including pricing and service scope discussions.
• Experience using CRM tools (e.g. Salesforce) and ERP systems (e.g. SAP, Oracle), with proficiency in Microsoft Office.
• Travel, Motor Vehicle Record & Physical/Environment Requirements: Ability to travel 10% - 15%, overnight, within territory or locations and/or for company meetings. Must have a valid driver’s license with an acceptable driving record.

Responsibilities

• Deliver revenue and growth targets by managing a pipeline of renewal, conversion, and new service contract opportunities across all stages of the sales cycle.
• Support contract renewal and penetration by engaging customers ahead of warranty expiration and contributing to conversion of time‑and‑material accounts to contract coverage.
• Translate customer needs into value‑based solutions by positioning service offerings in terms of uptime, risk mitigation, and total cost of ownership.
• Execute territory plans and maintain forecasting using CRM and quoting tools to manage pipeline, track performance, and support accurate forecasts.
• Partner cross‑functionally with Field Service Engineers and Service Coordination to ensure consistent delivery and a seamless customer experience.

Skills

Sales pipeline management

Negotiation

CRM software proficiency

Education

Bachelor's Degree

Master's Degree

Tools

Salesforce

SAP

Oracle

Job description

Leica Biosystems is seeking a Senior Inside Sales Representative, Service to drive renewal, conversion, and new service contract revenue within a defined North America territory. You will support renewals before warranty expiry and help convert time‑and‑material accounts to contract coverage.

The role requires 2+ years of experience or a master's with less experience, strong negotiation, and CRM/ERP proficiency. Remote work options are available with travel up to 15% as needed.