Senior Inside Sales & Pricing Lead

White Cap Supply Holdings, LLC.; Austin (TX); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

White Cap Supply Holdings, LLC is seeking an experienced Inside Sales professional to ensure accurate order processing, pricing, and procurement while delivering dependable service to customers. You will support associates and customers through transparent communication and teamwork in a rapidly evolving environment.

Under limited supervision, you will mentor associates, handle multi-channel orders, and drive pricing strategies within established frameworks to sustain margins and operational

Formación

• Technical certification or associate degree may be required in some areas. Generally 5-7 years of experience in a related area of responsibility.
• Experience in sales or procurement with pricing guidance and margin governance.

Responsabilidades

• Processes orders across multiple channels, including phone, email, text, and counter, ensuring accuracy and timely service delivery.
• Manages basic pricing within established guidelines to maintain margin goals.
• Coordinates non-stock procurement and logistics to meet customer needs.
• Handles payments securely, including credit card, check, and cash transactions.
• Identifies stock products and recommends comparable alternatives to support customer requirements.
• Oversees service commitments and escalated customer issues with relentless follow-up.
• Maintains accurate records and documentation for transactions and procurement activities.
• Provides advanced guidance on pricing strategies within established frameworks.
• Mentors associates on best practices and operational processes.

Conocimientos

Inside sales

Leadership

Pricing strategies

Problem-solving

Cross-functional collaboration

Coaching

Educación

Technical certification or associate degree

Descripción del empleo

White Cap Supply Holdings, LLC is seeking an experienced Inside Sales professional to ensure accurate order processing, pricing, and procurement while delivering dependable service to customers. You will support associates and customers through transparent communication and teamwork in a rapidly evolving environment.

Under limited supervision, you will mentor associates, handle multi-channel orders, and drive pricing strategies within established frameworks to sustain margins and operational