Lead Inside Sales & Pricing Strategy

Whitecap; Cedar Rapids (IA); On-site; USD 45,000 - 70,000; Full time

Job summary

White Cap is seeking an experienced Inside Sales professional in Cedar Rapids, IA to ensure accurate order processing, pricing, and procurement while delivering dependable service. You will support associates and customers through clear communication and teamwork, driving operational excellence across channels.

The role emphasizes mentoring teammates, optimizing pricing strategies, and coordinating procurement to meet customer needs, with an on-site work setup and strong cross-functional

Qualifications

• 5+ years in sales support or related roles.
• Experience with pricing and margin governance.
• Ability to coach and mentor associates.

Responsibilities

• Processes orders across channels (phone, email, text, counter) with accuracy and timeliness.
• Manages pricing within guidelines to maintain margins.
• Coordinates non-stock procurement and logistics to meet needs.
• Handles payments securely by credit card, check, and cash.
• Identifies stock and suggests alternatives to meet requirements.
• Oversees service commitments and follows up on escalated issues.
• Maintains records and documentation for transactions and procurement.
• Provides guidance on pricing strategies within frameworks.
• Mentors associates on best practices and processes.

Skills

Inside sales

Leadership

Pricing strategy

Problem solving

Cross-functional teamwork

Education

Technical certification or associate degree

Job description

White Cap is seeking an experienced Inside Sales professional in Cedar Rapids, IA to ensure accurate order processing, pricing, and procurement while delivering dependable service. You will support associates and customers through clear communication and teamwork, driving operational excellence across channels.

The role emphasizes mentoring teammates, optimizing pricing strategies, and coordinating procurement to meet customer needs, with an on-site work setup and strong cross-functional