Senior Inside Sales & Pricing Specialist

WCM White Cap Management LLC; Phoenix (AZ); On-site; USD 60,000 - 85,000; Full time

Job summary

White Cap is seeking an experienced order, pricing, and procurement professional in Phoenix to ensure accurate order processing, pricing, and timely procurement while delivering dependable service. You will support associates and customers through transparent communication, teamwork, and unwavering commitment to operational excellence.

Responsibilities include processing orders across channels, managing pricing within guidelines, coordinating non-stock procurement, handling secure payments, and

Qualifications

• Technical certification or associate degree may be required in some areas.
• Generally 5-7 years of experience in a related area of responsibility.

Responsibilities

• Processes orders across multiple channels, including phone, email, text, and counter, ensuring accuracy and timely service delivery.
• Manages basic pricing within established guidelines to maintain margin goals.
• Coordinates non-stock procurement and logistics to meet customer needs.
• Handles payments securely, including credit card, check, and cash transactions.
• Identifies stock products and recommends comparable alternatives to support customer requirements.
• Oversees service commitments and escalated customer issues with relentless follow-up.
• Maintains accurate records and documentation for transactions and procurement activities.
• Provides advanced guidance on pricing strategies within established frameworks.
• Mentors associates on best practices and operational processes.

Education

Technical certification or associate degree

Job description

White Cap is seeking an experienced order, pricing, and procurement professional in Phoenix to ensure accurate order processing, pricing, and timely procurement while delivering dependable service. You will support associates and customers through transparent communication, teamwork, and unwavering commitment to operational excellence.

Responsibilities include processing orders across channels, managing pricing within guidelines, coordinating non-stock procurement, handling secure payments, and