Senior Inside Sales Lead: Pricing, Orders & Mentorship

WCM White Cap Management LLC; Indianapolis (IN); Vor Ort; USD 55.000 - 85.000; Vollzeit

Zusammenfassung

White Cap is seeking a qualified professional to support order processing, pricing, and procurement, delivering dependable service to customers. The role emphasizes accurate transactions, cross-functional collaboration, and a commitment to operational excellence.

The candidate will guide pricing strategies, mentor associates, and ensure records are maintained for all procurement activities, while coordinating with customers and internal teams to meet needs.

Qualifikationen

• 5-7 years of experience in a related area of responsibility.
• Technical certification or associate degree may be required in some areas.

Aufgaben

• Processes orders across channels (phone, email, text, counter) with accuracy and timely service.
• Manages basic pricing within guidelines to maintain margins.
• Coordinates non-stock procurement and logistics to meet customer needs.
• Handles payments securely (credit card, check, cash).
• Identifies stock products and suggests alternatives to meet requirements.
• Oversees service commitments and follows up on escalated issues.
• Maintains records and documentation for transactions and procurement.
• Provides guidance on pricing strategies within established frameworks.
• Mentors associates on best practices and processes.

Kenntnisse

Inside sales

Pricing

Procurement

Leadership

Ausbildung

Technical certification or associate degree

Jobbeschreibung

White Cap is seeking a qualified professional to support order processing, pricing, and procurement, delivering dependable service to customers. The role emphasizes accurate transactions, cross-functional collaboration, and a commitment to operational excellence.

The candidate will guide pricing strategies, mentor associates, and ensure records are maintained for all procurement activities, while coordinating with customers and internal teams to meet needs.