Senior Inside Sales & Operations Leader

WCM White Cap Management LLC; Kent (WA); On-site; USD 41,000 - 59,000; Full time

Job summary

White Cap is seeking an experienced Operations Leader to drive sales processes, pricing strategies, and inventory management while developing associates. This role bridges contributors and leadership and serves as a dependable resource for issue resolution and project coordination.

You will lead pricing governance, stock optimization, and onboarding of new team members, while supporting Inside Sales functions as needed to ensure continued service excellence.

Qualifications

• 7+ years of experience in operations or sales.
• Strong leadership and mentoring skills.
• Pricing and margin management knowledge.
• Excellent communication to bridge contributors and leadership.
• Ability to train and develop associates.

Responsibilities

• Oversees prospecting and lead generation to support growth objectives.
• Manages complex pricing strategies and margin governance to ensure profitability.
• Directs inventory management and monitors turns to maintain optimal stock levels.
• Supports onboarding of new associates to promote seamless integration.
• Resolves customer service issues and tracks order management for transparency.
• Coordinates shared operational tasks to maintain dependable service delivery.
• Functions as an Inside Sales contributor when needed to ensure service continuity.
• Assists with training and development of associates to build team capability.
• Mentors underperforming associates to improve results and uphold standards.

Skills

Leadership

Mentoring

Pricing strategy

Margin management

Inventory management

Communication

Inside Sales

Adaptability

Development

Education

Technical certification

Associate degree

Job description

White Cap is seeking an experienced Operations Leader to drive sales processes, pricing strategies, and inventory management while developing associates. This role bridges contributors and leadership and serves as a dependable resource for issue resolution and project coordination.

You will lead pricing governance, stock optimization, and onboarding of new team members, while supporting Inside Sales functions as needed to ensure continued service excellence.