Senior Inside Sales & Pricing Lead

White Cap Management LLC; Austin (TX); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

White Cap Management LLC is seeking a motivated professional to manage order processing, pricing, and procurement while delivering dependable service to customers in a fast-paced environment. This role supports associates and customers through transparent communication and teamwork to uphold operational excellence.

The position requires experience in inside sales leadership, pricing strategy, and cross-functional collaboration, with a focus on coaching associates and driving margin improvements.

Formación

• 5-7 years of experience in a related area of responsibility.
• Technical certification or associate degree may be required in some areas.
• 3+ years of inside sales experience with demonstrated leadership capabilities.
• Advanced knowledge of pricing strategies and margin governance.
• Strong problem-solving and decision-making skills for complex issues.
• Ability to collaborate cross-functionally and influence operational improvements.
• Skilled in coaching and developing associates for performance and growth.

Responsabilidades

• Processes orders across multiple channels, including phone, email, text, and counter, ensuring accuracy and timely service delivery.
• Manages basic pricing within established guidelines to maintain margin goals.
• Coordinates non-stock procurement and logistics to meet customer needs.
• Handles payments securely, including credit card, check, and cash transactions.
• Identifies stock products and recommends comparable alternatives to support customer requirements.
• Oversees service commitments and escalated customer issues with relentless follow-up.
• Maintains accurate records and documentation for transactions and procurement activities.
• Provides advanced guidance on pricing strategies within established frameworks.
• Mentors associates on best practices and operational processes.

Conocimientos

Inside sales leadership

Pricing strategy

Cross-functional collaboration

Coaching & mentoring

Problem solving

Educación

Technical certification or associate degree

Descripción del empleo

White Cap Management LLC is seeking a motivated professional to manage order processing, pricing, and procurement while delivering dependable service to customers in a fast-paced environment. This role supports associates and customers through transparent communication and teamwork to uphold operational excellence.

The position requires experience in inside sales leadership, pricing strategy, and cross-functional collaboration, with a focus on coaching associates and driving margin improvements.