Senior IAM Lead: Payer Contract Strategy (Remote)

Merck; Richmond (VA); Remote; USD 142,000 - 224,000; Full time

Job summary

Merck is seeking an Integrated Account Management Customer Manager to lead end-to-end contracting for PBM, MCO, and Health Plan accounts. The role involves hybrid or remote work with specific commute considerations, and close collaboration with the NAD to drive contracting initiatives and profitability.

The CM will apply analytical rigor and cross-functional leadership to draft, negotiate and implement utilization-based contracts, balancing customer outcomes with company objectives while

Qualifications

• BA/BS degree or equivalent is required.
• Proven account management with PBM, MCO and Health Plan accounts.
• Proven ability to negotiate, finalize, and execute contracts.
• Proven ability to deliver high accuracy financial analyses and present results to senior leadership.
• Proven ability to drive initiatives to completion in a fast-moving environment.
• Strategic thinking with strong relationship building and decision-making skills.

Responsibilities

• Manages end-to-end contract process by drafting, revising, and negotiating utilization-based contracts.
• Serve as internal-facing partner to NAD to drive contracting initiatives and negotiations.
• Evaluate account performance and segment trends to optimize net sales.
• Balance customer performance with company objectives and identify profitable opportunities.
• Engage with senior leadership for business reviews and strategic guidance.
• Develop and implement Customer Account Plans and coordinate with cross-functional teams.

Skills

Account Management

Account Planning

Negotiation

Financial Analysis

Cross-Functional Leadership

Customer Relationships

Data Analysis

Payer Marketing

Education

BA/BS degree

Job description

Merck is seeking an Integrated Account Management Customer Manager to lead end-to-end contracting for PBM, MCO, and Health Plan accounts. The role involves hybrid or remote work with specific commute considerations, and close collaboration with the NAD to drive contracting initiatives and profitability.

The CM will apply analytical rigor and cross-functional leadership to draft, negotiate and implement utilization-based contracts, balancing customer outcomes with company objectives while