Senior IAM Contracting Lead - Payer Accounts (Remote)

Merck; City of Albany (NY); Remote; USD 142,000 - 224,000; Full time

Job summary

Merck is seeking an Integrated Account Management Customer Manager to lead end-to-end contracting for health plan, PBM, and government accounts. The role emphasizes collaboration, financial analysis, and strategic negotiation to optimize value for customers and the company.

The CM will draft, negotiate and implement utilization-based contracts, coordinate with the NAD and senior leadership, and drive contracting opportunities while balancing profitability with access objectives.

Qualifications

• BA/BS degree or equivalent.
• Proven account management capability with PBM, MCO, and Health Plan accounts.
• Proven ability to negotiate, finalize, and execute on contracts.
• Proven ability to deliver high accuracy financial analyses and communicate results to senior leadership.
• Proven ability to drive key initiatives to completion and deliver results on time.
• Proven ability to set clear priorities, adapt quickly, and deliver results in a fast-moving environment.
• Proven ability to think strategically, build strong relationships, make sound business decisions, analyze complex issues, and turn plans into action.

Responsibilities

• Manages end-to-end contract process by drafting, revising, and negotiating utilization-based contracts for pharmaceutical and medical benefit products.
• Serves as internal-facing counterpart to NAD to drive activities such as implementation and negotiation of contracting initiatives.
• Evaluation/review of account performance and segment trends to optimize net sales for our company products.
• Balance improved customer performance with our company business objectives.
• Identification and execution of contracting opportunities that meet profitability and access objectives.
• Engagement with our company Senior Leadership to conduct business reviews, suggest strategic approaches to navigate customer relationships, and identify opportunities to optimize internal business objectives.
• Development and implementation of Customer Account Plans.
• Establishes and maintains meaningful relationships with internal and external contract decision makers.
• Drives collaboration among our company stakeholders to work toward agreements that are mutually beneficial to the Customer and Our company.
• Interprets legal language and understands its implications to develop Terms & Conditions, including identifying business-related areas of risk and exposure.

Skills

Account Management

Account Planning

Contracts Analysis

Cross-Functional Leadership

Negotiation Planning

Data Analysis

Financial Analysis

Market Access

Payer Marketing

Pharmaceutical Industry

Education

BA/BS degree or equivalent

Job description

Merck is seeking an Integrated Account Management Customer Manager to lead end-to-end contracting for health plan, PBM, and government accounts. The role emphasizes collaboration, financial analysis, and strategic negotiation to optimize value for customers and the company.

The CM will draft, negotiate and implement utilization-based contracts, coordinate with the NAD and senior leadership, and drive contracting opportunities while balancing profitability with access objectives.