Senior IAM Director: Contracting & Customer Strategy

Merck; Carson City (NV); Hybrid; USD 142,000 - 224,000; Full time

Benefits offered by this job

Remote work

Annual bonus

Long-term incentive

Job summary

Merck is seeking a dedicated Integrated Account Management Contracting Manager to deliver end-to-end contracting services for health plans and PBMs. You will interpret customer needs and work with field teams and headquarters to drive executable contract strategies.

Strong analytical and cross-functional collaboration skills are essential. The role focuses on negotiation, financial analysis, and strategic account management to support profitability and patient access initiatives.

Qualifications

• BA/BS degree or equivalent.
• Proven account management with PBM, MCO, and Health Plan accounts.
• Proven ability to negotiate, finalize, and execute contracts.
• Proven ability to deliver high accuracy financial analyses and present to senior leadership.
• Proven ability to drive initiatives to completion in a fast-moving environment.

Responsibilities

• Draft, revise, and negotiate utilization-based contracts for pharmaceutical products.
• Coordinate with NAD to drive contracting initiatives and implementation.
• Evaluate account performance and trends to optimize net sales.
• Identify contracting opportunities meeting profitability and access objectives.
• Develop and implement Customer Account Plans.
• Collaborate with internal stakeholders to align strategies and negotiations.

Skills

Account Management

Cross-Functional Leadership

Negotiation Planning

Data Analysis

Financial Acumen

Payer Marketing

Relationship Management

Education

BA/BS degree

Job description

Merck is seeking a dedicated Integrated Account Management Contracting Manager to deliver end-to-end contracting services for health plans and PBMs. You will interpret customer needs and work with field teams and headquarters to drive executable contract strategies.

Strong analytical and cross-functional collaboration skills are essential. The role focuses on negotiation, financial analysis, and strategic account management to support profitability and patient access initiatives.