Senior IAM Leader — Payer Contracting & Strategy

Merck; Augusta (ME); Hybrid; USD 142,000 - 224,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid holidays & vacation

Remote work option

Job summary

Merck seeks a proactive Integrated Account Management Customer Manager to own end-to-end contracting for health plan and PBM contracts. You will collaborate with the NAD, field teams, and headquarters to interpret perspectives, develop T&C, and optimize profitability and access.

Strong analytical, cross-functional, and negotiation skills are required. You will drive contract lifecycle initiatives, coordinate with executives, and manage internal stakeholders to deliver strategic, compliant, and

Qualifications

• BA/BS degree or equivalent
• Proven account management capability with PBM, MCO, and Health Plan accounts
• Proven ability to negotiate, finalize, and execute on contracts
• Proven ability to deliver high accuracy financial analyses and communicate results to senior leadership
• Proven ability to drive key initiatives to completion and deliver results on time
• Proven ability to set clear priorities, adapt quickly, and deliver results in a fast-moving environment
• Proven ability to think strategically, build strong relationships, make sound business decisions, analyze complex issues, and turn plans into action

Responsibilities

• Manages end-to-end contract process by drafting, revising, and negotiating utilization-based contracts for pharmaceutical and medical benefit products
• Serves as internal-facing counterpart to NAD to drive activities such as contract implementation and negotiation
• Evaluate and review account performance and segment trends to optimize net sales for our company products
• Balance improved customer performance with our company business objectives
• Identify and execute contracting opportunities that meet profitability and access objectives
• Engage with company Senior Leadership to conduct business reviews and guide strategy for customer relationships
• Develop and implement Customer Account Plans
• Establish relationships with internal and external contract decision makers
• Foster collaboration among internal stakeholders to reach mutually beneficial agreements
• Interpret legal language to draft Terms & Conditions with counsel
• Coordinate financial, trend, or data modeling analyses to support negotiations
• Oversee evaluations and analyses of customer contracts
• Use data analytics to inform contract scenarios and discounting options
• Monitor marketplace trends and regulatory changes affecting contracts
• Gather product-level information to inform payer marketing strategies
• Create inclusive experiences for all customers and coworkers
• Leverage team strengths to improve performance

Job description

Merck seeks a proactive Integrated Account Management Customer Manager to own end-to-end contracting for health plan and PBM contracts. You will collaborate with the NAD, field teams, and headquarters to interpret perspectives, develop T&C, and optimize profitability and access.

Strong analytical, cross-functional, and negotiation skills are required. You will drive contract lifecycle initiatives, coordinate with executives, and manage internal stakeholders to deliver strategic, compliant, and