Senior Account Management Director - Contracts & Payer

Merck; Salem (OR); Remote; USD 142,000 - 224,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) plan and retirement benefits

Paid holidays and vacation

Job summary

Merck is seeking an Integrated Account Management Customer Manager to deliver end-to-end contracting for health plan and PBM products. This role partners with the NAD and internal stakeholders to drive contract development and implementation while balancing profitability and access objectives.

You will leverage cross-functional collaboration, financial acumen, and analytics to optimize contract outcomes and contribute to strategic account plans.

Qualifications

• BA/BS degree or equivalent.
• Proven account management capability with PBM, MCO, and Health Plan accounts.
• Proven ability to negotiate, finalize, and execute on contracts.
• Proven ability to deliver high accuracy financial analyses and communicate results to senior leadership.
• Proven ability to drive key initiatives to completion and deliver results on time.
• Proven ability to set clear priorities, adapt quickly, and deliver results in a fast-moving environment.
• Proven ability to think strategically, build strong relationships, make sound business decisions, analyze complex issues, and turn plans into action.

Responsibilities

• Manages end-to-end contract process by drafting, revising, and negotiating utilization-based contracts for pharmaceutical and medical benefit products.
• Serves as internal-facing counterpart to NAD to drive activities such as implementations and contracting initiatives.
• Evaluation/review of account performance and segment trends to optimize net sales for our company products.
• Balance improved customer performance with our company business objectives.
• Identification and execution of contracting opportunities that meet profitability and access objectives.
• Engagement with our company Senior Leadership to conduct business reviews and guide payer marketing strategies.
• Development and implementation of Customer Account Plans.
• Establishes and maintains meaningful relationships with internal and external contract decision makers.
• Drives collaboration among our company stakeholders to work toward mutually beneficial agreements.
• Interprets legal language to develop Terms & Conditions with counsel.
• Coordinates financial, trend, or data modeling analytic results to support negotiations.
• Oversees internal evaluations and analyzes of customer contracts.
• Utilizes data analytics to draw data-driven conclusions about contract scenarios.

Skills

Account Management

Account Planning

Payer Marketing

Negotiation Planning

Data Analysis

Financial Acumen

Cross-Functional Leadership

Education

BA/BS degree or equivalent

Job description

Merck is seeking an Integrated Account Management Customer Manager to deliver end-to-end contracting for health plan and PBM products. This role partners with the NAD and internal stakeholders to drive contract development and implementation while balancing profitability and access objectives.

You will leverage cross-functional collaboration, financial acumen, and analytics to optimize contract outcomes and contribute to strategic account plans.