Senior Human Services Screener – Benefits & Services

Virginia Department of Social Services; Martinsville (VA); Presencial; USD 40 000 - 52 000; Tempo integral

Resumo da oferta

Virginia Department of Social Services seeks an Human Services Assistant III to act as the initial contact for clients seeking benefits and services. You will screen clients, interview them, explain programs, assist with applications, and coordinate resources.

Strong communication and organizational skills are essential. The role emphasizes thorough client screening, data verification, and referrals to appropriate services in a public service setting.

Qualificações

• High school diploma with post-secondary coursework in social work, human services, gerontology, or related field.
• Relevant work experience in public administrative support.
• Bi-lingual English/Spanish preferred.

Responsabilidades

• Screens clients for benefits and services.
• Interviews clients and explains programs, policies and procedures.
• Assists clients with applications.
• Evaluates and approves agency providers.
• Researches information.
• Serves as initial contact for applicants.

Conhecimentos

Customer service

Interview skills

Screening eligibility

Communication

Formação académica

High school diploma or equivalent

Ferramentas

Calculator

Fax/copier

Word processing

Spreadsheets

Graphics programs

File maintenance

Descrição da oferta de emprego

Virginia Department of Social Services seeks an Human Services Assistant III to act as the initial contact for clients seeking benefits and services. You will screen clients, interview them, explain programs, assist with applications, and coordinate resources.

Strong communication and organizational skills are essential. The role emphasizes thorough client screening, data verification, and referrals to appropriate services in a public service setting.