Senior Human Services Screener & Benefits Navigator

New LHRC External Career Site; Virginia; Presencial; USD 36 000 - 56 000; Tempo integral

Resumo da oferta

New LHRC External Career Site seeks a Human Services Assistant III to serve as the initial contact for clients seeking benefits and services. The role screens applicants, assists with applications, and coordinates with program staff to ensure smooth intake and referrals.

The position emphasizes interviews, information provision, and data gathering to support adult and family services programs. Strong communication and organizational skills are essential.

Qualificações

• Considerable knowledge of customer service principles and English language usage.
• Ability to communicate effectively with program participants and staff.
• Familiarity with office software and record-keeping procedures.

Responsabilidades

• Screen clients for benefits and services and explain programs.
• Assist clients with applications and provide information on eligibility.
• Schedule appointments and coordinate with benefit staff; generate referrals.

Conhecimentos

Customer service knowledge

English language

Office procedures

Interpersonal skills

Formação académica

High school diploma with post-secondary coursework

Ferramentas

Database research

Descrição da oferta de emprego

New LHRC External Career Site seeks a Human Services Assistant III to serve as the initial contact for clients seeking benefits and services. The role screens applicants, assists with applications, and coordinates with program staff to ensure smooth intake and referrals.

The position emphasizes interviews, information provision, and data gathering to support adult and family services programs. Strong communication and organizational skills are essential.