Senior Healthcare Account Strategy Lead (Remote)

Navitus; Tallahassee (FL); A distancia; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, and vision insurance

Paid time off

Parental leave

Holidays

401K company match up to 5%

Adoption assistance

Flexible Spending Account

Educational assistance & professional;

Referral bonus up to $750

Descripción de la vacante

Navitus Health Solutions is seeking a Sr. Client Services Executive I to join our team in a remote-capable role focused on National Accounts management and strategic client relationships.

The position emphasizes disciplined execution, data-driven planning, and cross-functional collaboration to achieve growth and high satisfaction across large healthcare clients. The ideal candidate will have 7+ years of experience interfacing with complex clients, lead long-term account strategy, and identify

Formación

• Bachelor's degree in business, marketing, or related area preferred.
• Knowledge of PBM or health care industry preferred.
• 7+ years of client-facing experience with requirements gathering and sales techniques.
• Strong communication, negotiation, and presentation skills.
• Willingness to travel to client sites.
• Proficient in Microsoft Office and email/internet.

Responsabilidades

• Support back up for the CSE responsibilities.
• Create and present data for Strategic Business Plans, VALUE Summaries, and Performance Standard reports.
• Investigate/follow-up if Performance Guarantees are not met and present results to assigned clients.
• Conduct Client training on Client Portal Site, Navi-Claim, etc.
• Assist with escalated member/Client issues requests.
• Identify and present Client opportunities to improve costs, service and health.
• Contract maintenance and performance.
• Travel to Client sites.
• Provide mentoring to the coordinator levels and CSEs.
• Other duties as assigned.

Conocimientos

Strategic thinking

Independent work

Team orientation

Verbal & written communication

Presentation & negotiation

Microsoft Office

Coordinate resources

Willingness to travel

Educación

Bachelor's degree in business, marketing, or related area

Herramientas

Microsoft Office

Descripción del empleo

Navitus Health Solutions is seeking a Sr. Client Services Executive I to join our team in a remote-capable role focused on National Accounts management and strategic client relationships.

The position emphasizes disciplined execution, data-driven planning, and cross-functional collaboration to achieve growth and high satisfaction across large healthcare clients. The ideal candidate will have 7+ years of experience interfacing with complex clients, lead long-term account strategy, and identify