Senior Healthcare Client Strategy Lead

Navitus

Oklahoma City (OK)

On-site

USD 90,000 - 130,000

Full time

2 days ago
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Benefits offered by this job

20 days paid time off
4 weeks paid parental leave
9 paid holidays
401K company match up to 5%
Adoption Assistance Program
Flexible Spending Account
Educational Assistance Plan and Pro MS
Referral Bonus Program – up to $750

Job summary

Navitus Health Solutions seeks a Sr. Client Services Executive I to manage National Accounts with a strategic, consultative approach. Responsibilities include developing long-term account strategies, presenting data for strategic plans, and identifying upsell opportunities across large healthcare clients.

The role requires travel to Navitus' corporate HQ and client sites, strong communication, and ability to coordinate cross-functionally to achieve client satisfaction and business goals.

Qualifications

  • Bachelor's degree in business, marketing, or related area preferred.
  • Knowledge of PBM or health care industry preferred.
  • 7+ years of successful experience interfacing with clients in roles using requirements-gathering and sales techniques.
  • Strategic thinking to prepare business plans and execute objectives.
  • Ability to travel as needed to meet goals.

Responsibilities

  • Support and back up the CSE, Senior CSC and CSC responsibilities.
  • Prepare and present data for Strategic Business Plans and performance reports.
  • Investigate and address Performance Guarantee issues and present results to clients.
  • Conduct Client training on portal sites and tools.
  • Identify client opportunities to improve costs, service and health.
  • Travel to client sites as needed; maintain contract performance.

Skills

Client relations
Strategic thinking
Presentation skills
Verbal & written communication
Travel readiness
Cross-functional coordination

Education

Bachelor's degree in business/marketing or related

Tools

Microsoft Office
Email
Internet

Job description

Navitus Health Solutions seeks a Sr. Client Services Executive I to manage National Accounts with a strategic, consultative approach. Responsibilities include developing long-term account strategies, presenting data for strategic plans, and identifying upsell opportunities across large healthcare clients.

The role requires travel to Navitus' corporate HQ and client sites, strong communication, and ability to coordinate cross-functionally to achieve client satisfaction and business goals.

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