Senior Health Plan Implementations Lead

OneVeracity; Kennesaw (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

OneVeracity seeks a Senior Implementation Manager to lead complex client implementations across health center, pharmacy, TPA and care solutions. This hands-on senior role runs projects end to end, coordinating internal teams and external partners to scale implementations.

You will own a book of client implementations from sale to go-live and handoff, while guiding cross-functional collaboration across lines and special projects to improve our playbooks and processes.

Qualifications

• 7+ years in implementation, onboarding or project management in employee benefits, health plans, TPA or PBM.
• Hands-on experience with self-funded plan implementations, including eligibility feeds, claims funding and vendor coordination.
• Experience leading an integration, migration or large client transition through to completion.
• Comfort running several implementations at once with competing deadlines.
• Clear, confident communication with brokers, client executives and vendor partners, in writing and in meetings.
• Strong follow-through: you close loops without being chased.
• Working knowledge of HIPAA and handling of PHI.

Responsibilities

• Lead kickoff, set the timeline and keep every group current in Vera.
• Coordinate with brokers, client HR and finance, sales, account management and vendor partners.
• Explain funding, billing and reporting clearly to clients before go-live, not after.
• Identify risks early and elevate when a date or deliverable is in jeopardy.
• Run a documented handoff to account management, including the first 30 days after go‑live.
• Lead special projects as assigned, such as integrating acquired businesses or launching new solution lines.
• Improve the implementation playbook, templates and handoff process.
• Share knowledge with and mentor newer implementation managers.

Skills

Project management

Client communication

Vendor coordination

HIPAA/PHI knowledge

Risk management

Education

Bachelor's degree or equivalent

PMP or similar certification (nice-to-have)

Job description

OneVeracity seeks a Senior Implementation Manager to lead complex client implementations across health center, pharmacy, TPA and care solutions. This hands-on senior role runs projects end to end, coordinating internal teams and external partners to scale implementations.

You will own a book of client implementations from sale to go-live and handoff, while guiding cross-functional collaboration across lines and special projects to improve our playbooks and processes.