Senior Global Strategic Partner Manager

Global Payments

United States

On-site

USD 100,000 - 164,000

Full time

3 days ago

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

EAP

PTO

Retirement options

Investment options

Charitable gift matching

Worldwide days of service

Job summary

Global Payments in the United States is seeking a Strategic Partner Manager to drive strategic client relationships and oversee enterprise-level engagements. You will represent the enterprise to the client and the client to the enterprise, ensure satisfaction, and identify growth opportunities across Worldpay products and services.

You'll lead quarterly business reviews, coordinate with sales for new opportunities, and guide service delivery across implementations.

Qualifications

Bachelor's degree in business, computer science or related discipline.
Proven track record in client relationship management and sales of technology products and services.
Experience in financial services or payments industry.
Strong negotiation and presentation skills.
Ability to lead and motivate professional staff.
Ability to work independently and in a team.

Responsibilities

Maintains executive-level client relationships and represents the enterprise to the client and vice versa.
Drives client satisfaction, retention, and ongoing communications across the relationship.
Manages service delivery, escalations, and project implementations for client accounts.
Identifies new business opportunities and coordinates with sales on Worldpay offerings.
Keeps abreast of new products and changes to existing services.
Leads quarterly and monthly business reviews with clients.