Senior GenAI FDE for ServiceNow Solutions — Client Impact

Urban Ridge Supplies; New York (NY); On-site; USD 156,000 - 307,000; Full time

Job summary

Deloitte is seeking a Senior ServiceNow Forward Deployed Engineer (FDE) in the United States. You will prototype and deliver GenAI-enabled solutions in client environments, mentor junior staff, and drive end-to-end engagement from discovery through delivery.

You will collaborate with client teams, architects, and engineers to balance cost, quality, and risk while ensuring production-ready code and scalable patterns. Travel may be required.

Qualifications

• Bachelor's degree (or equivalent) in Computer Science, Data Science or Engineering.
• 5+ years of software engineering/data engineering/analytics experience.
• 1+ years delivering GenAI/LLM-powered solutions in client or production environments.
• 1+ years leading project workstreams and translating business problems into AI solutions.
• 1+ years of experience building reliable, maintainable code.

Responsibilities

• Embed with clients to identify business needs and translate GenAI use cases into solutions.
• Lead sessions to shape solutions and drive client outcomes.
• Prototype and deliver GenAI-enabled solutions with industry expertise.
• Mentor newer team members and coach end users on platform capabilities.
• Develop demos/POCs and contribute to proposals and orals.

Skills

GenAI/LLM-powered solutions

Client engagement

Project leadership

Production-grade code

Travel readiness

Integrator with client teams

Architecture & design reviews

DAta governance awareness

Education

Bachelor's degree in Computer Science/Data Science/Engineering

Tools

ServiceNow CAD

Now Assist

Claude Code

ServiceNow SDK

Moveworks

Claude

Job description

Deloitte is seeking a Senior ServiceNow Forward Deployed Engineer (FDE) in the United States. You will prototype and deliver GenAI-enabled solutions in client environments, mentor junior staff, and drive end-to-end engagement from discovery through delivery.

You will collaborate with client teams, architects, and engineers to balance cost, quality, and risk while ensuring production-ready code and scalable patterns. Travel may be required.