Senior Fulfillment Center Operations Leader

Amazon Inc.; Stockton (CA); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Job summary

Amazon.com Services LLC is seeking a Sr. Operations Manager to lead the Fulfillment Center’s budget, people development, and operational objectives.

You will manage a team of Operations and Area Managers, coach leaders, and foster strong employee relations while driving performance and safety across inbound and outbound processes. This role requires a strategic operational leader who balances efficiency with leadership development, ensuring Lean improvements and strong customer experience across

Qualifications

• 7+ years direct management experience in a manufacturing, production or distribution environment.
• Experience with performance metrics, process improvement and Lean techniques.
• Ability to work flexible hours including overnight, weekends and holidays.

Responsibilities

• Drives creation of quality initiatives, process change initiatives and Lean initiatives to meet the FC business plan.
• Oversees safety, quality, performance and customer experience for Inbound or Outbound operations.
• Sets and clarifies requirements for Operations and Area Managers; measures performance and provides feedback.
• Leverages Operations and Area Managers by sourcing ideas and rolling them into improvement plans.
• Collaborates with HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers to secure resources.

Skills

Lean techniques

Performance metrics

Leadership

People development

Change management

Education

Bachelor's degree in Engineering, Operations or related field

MBA preferred

Job description

Amazon.com Services LLC is seeking a Sr. Operations Manager to lead the Fulfillment Center’s budget, people development, and operational objectives.

You will manage a team of Operations and Area Managers, coach leaders, and foster strong employee relations while driving performance and safety across inbound and outbound processes. This role requires a strategic operational leader who balances efficiency with leadership development, ensuring Lean improvements and strong customer experience across