Senior Front Desk & Switchboard Specialist

RICOH; United States; Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, life, disability

401K

Health Savings Account

Flexible Spending Account

Tuition assistance

Paid vacation

Paid holidays

Job summary

Ricoh is seeking a seasoned Front of House/Office Support professional to warmly welcome visitors, manage inbound emails, and maintain a professional front desk presence in a busy corporate setting.

You will handle visitor check‑in, coordinate meeting spaces, arrange catering and A/V setup, assist with basic tech issues, and uphold confidential, high‑quality service for internal stakeholders and guests while supporting a collaborative, customer‑obsessed culture.

Qualifications

• Requires high school diploma.
• 8+ years of experience as a receptionist in a busy switchboard environment preferred.
• Type 40 wpm.
• Must be flexible to work hours between 7:00 AM and 5:00 PM (eight-hour shift).

Responsibilities

• Welcome visitors with professionalism and warmth.
• Manage incoming emails with discretion, accuracy, and confidentiality.
• Check in guests, issue badges, and notify hosts.
• Prepare meeting spaces and ensure proper room setups, seating, and A/V.
• Coordinate catering orders and validate delivery timelines.
• Confirm functionality of audio, video, and connectivity; resolve minor issues.

Skills

Communication

Customer service

PC skills

Clerical skills

Telephone handling

Organization

Decision making

Education

High school diploma

Job description

Ricoh is seeking a seasoned Front of House/Office Support professional to warmly welcome visitors, manage inbound emails, and maintain a professional front desk presence in a busy corporate setting.

You will handle visitor check‑in, coordinate meeting spaces, arrange catering and A/V setup, assist with basic tech issues, and uphold confidential, high‑quality service for internal stakeholders and guests while supporting a collaborative, customer‑obsessed culture.