Senior Front Desk & Switchboard Specialist

Ricoh USA, Inc.; Palo Alto (CA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K

Paid vacation

Job summary

Ricoh USA, Inc. is seeking a Senior Legal Receptionist & Switchboard to greet visitors, answer and transfer calls, and support administrative tasks with a professional, customer-focused approach.

The role emphasizes maintaining accurate phone lists, calendars, and visitor processes in a fast-paced environment. The successful candidate will have 1–3 years of switchboard experience, be highly organized, and proficient with MS Office.

Qualifications

• High school diploma or equivalent.
• 1–3 years of prior switchboard experience.
• Excellent organizational and communication skills.

Responsibilities

• Greets the public and directs visitors.
• Distributes name badges to visitors and staff.
• Answers and transfers calls from across the United States.
• Schedules meeting rooms for all parties.
• Maintains company phone directories and calendars.

Skills

Customer service

Communication

Teamwork

Organizational skills

Education

High School Diploma

Tools

MS Office

Job description

Ricoh USA, Inc. is seeking a Senior Legal Receptionist & Switchboard to greet visitors, answer and transfer calls, and support administrative tasks with a professional, customer-focused approach.

The role emphasizes maintaining accurate phone lists, calendars, and visitor processes in a fast-paced environment. The successful candidate will have 1–3 years of switchboard experience, be highly organized, and proficient with MS Office.