Senior Front Desk & Guest Experience Lead

RICOH; United States; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, life, and disability insurance

Retirement plan with company matching

Tuition assistance programs

Paid vacation time

Ongoing personal and professional development

Job summary

RICOH is seeking a Receptionist in the United States to meet and welcome customers, direct calls, assist visitors, manage meeting room schedules, and maintain the reception environment. The candidate should have a high school diploma and 1-2 years experience in a similar role.

Excellent interpersonal and communication skills are required, along with proficiency in Microsoft Office. This position offers comprehensive benefits including medical, dental, and retirement plans.

Qualifications

• Minimum 1-2 years of experience working in a reception or switchboard position.

Responsibilities

• Courteously meet and welcome customers and general members of the public.
• Answer, screen and direct all incoming calls.
• Assist visitors with visitor badges.
• Responsible for meeting room schedules.
• Review and update internal telephone directory.
• Monitor and ensure the reception area is kept tidy and projects a business-like image.
• Perform administrative support tasks.

Skills

Excellent interpersonal skills

Strong self‑motivation

Excellent communication skills

Effective use of Microsoft Office

Ability to lift and push objects up to 30lbs

Education

High School Diploma or equivalent experience

Job description

RICOH is seeking a Receptionist in the United States to meet and welcome customers, direct calls, assist visitors, manage meeting room schedules, and maintain the reception environment. The candidate should have a high school diploma and 1-2 years experience in a similar role.

Excellent interpersonal and communication skills are required, along with proficiency in Microsoft Office. This position offers comprehensive benefits including medical, dental, and retirement plans.