Receptionist & Guest Experience Lead

RICOH; United States; Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Disability Insurance

401K Plan

Tuition Assistance

Paid Vacation

Paid Holidays

Wellness Programs

Job summary

Ricoh in the United States seeks an outgoing Receptionist & Switchboard to greet visitors, answer and transfer calls from across the country, and provide friendly service. The role also handles badge distribution, meeting room scheduling, light admin tasks, and basic PC support.

You will build strong relationships with customers and colleagues, maintain phone lists and calendars, and keep messaging content up to date. A high school diploma and 1+ year switchboard experience are required.

Qualifications

• High school diploma or equivalent and 1+ year switchboard experience.
• Excellent organizational and communication skills.
• Ability to work in a team and provide customer service.

Responsibilities

• Greet visitors and assist with inquiries.
• Distribute name badges to visitors and temporary staff.
• Schedule meeting rooms.
• Answer and transfer calls across the United States.
• Support company and community service events.
• Perform light administrative duties.
• Provide PC support and administrative tasks as needed.
• Maintain professional relationships with customers and teams.
• Update company phone and speed dial lists, Brag Board and Calendar daily.
• Update automated messaging center daily.
• Assist other teams with tasks and manage promotional items.

Skills

Organizational skills

MS Office (Word/Excel)

Customer service

Team player

Communication skills

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

Ricoh in the United States seeks an outgoing Receptionist & Switchboard to greet visitors, answer and transfer calls from across the country, and provide friendly service. The role also handles badge distribution, meeting room scheduling, light admin tasks, and basic PC support.

You will build strong relationships with customers and colleagues, maintain phone lists and calendars, and keep messaging content up to date. A high school diploma and 1+ year switchboard experience are required.