Senior Front Desk & Office Services Lead

Opensity Solutions; Redwood Valley (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions seeks a Lead Service Specialist to support daily operations at a law firm client. You will manage front desk duties, hospitality services, conference room operations, and hoteling, ensuring a professional, welcoming environment for attorneys, staff, and visitors.

You will handle mail, copy/print/scan tasks, and general administrative duties, while coordinating supplies and notarial services as needed.

Qualifications

• High school diploma or GED required.
• Minimum of 1 year of receptionist/office services or customer service experience.
• Experience in professional services or law firm environment preferred.
• Strong customer service, communication, and interpersonal skills.
• Proficient with Microsoft Word, Excel, and Outlook.
• Ability to lift or move 40 lbs. or greater.
• Must obtain and maintain a California Notary Public commission.

Responsibilities

• Serve as the primary point of contact in office services and provide excellent service to attorneys, staff, clients, and visitors.
• Support reception, office services, hospitality, conference room operations, and hoteling with client staff.
• Answer and direct incoming calls professionally and take messages for unavailable staff.
• Greet and assist visitors promptly and professionally; maintain a clean reception area.
• Coordinate and stock office/hospitality supplies; manage mail and packages.
• Complete copy/print/scan/document production requests per instructions.
• Backup receptionist during breaks and lunches; manage messages and visitor flow.
• Record production, logs, and chargebacks; assist with invoices and expense reports.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Attention to detail

Discretion with confidential info

Professional appearance

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Opensity Solutions seeks a Lead Service Specialist to support daily operations at a law firm client. You will manage front desk duties, hospitality services, conference room operations, and hoteling, ensuring a professional, welcoming environment for attorneys, staff, and visitors.

You will handle mail, copy/print/scan tasks, and general administrative duties, while coordinating supplies and notarial services as needed.