Senior Fraud Investigator - Remote & Impactful

Grow Financial Federal Credit Union; Wisconsin; Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

Professional development up to $5,250

Health and dental benefits

In-house training team

Job summary

Grow Financial Federal Credit Union is hiring a Fraud Investigator II to independently manage a broad range of fraud cases and support prevention efforts. The role emphasizes analyzing predictive reports and collaborating with teams to protect member assets.

The ideal candidate will have a high school diploma, about 1 year of relevant fraud experience (or 3 years in related fields), strong communication skills, and proficiency with Microsoft Office.

Qualifications

• Minimum high school diploma or equivalent.
• Approximately 12 months of fraud investigator experience at Grow Financial FCU or 3 years in a related fraud/loss prevention field.
• Strong written and verbal communication, active listening and presentation skills.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and standard office equipment.
• Must read, write, speak, and type English; able to hear and use a phone.
• Primarily work from home with some travel to branches as needed.

Responsibilities

• Independently manage a broad range of fraud cases.
• Review predictive reports daily and act on accounts as needed.
• Contribute to fraud prevention initiatives and team projects.
• Educate members and employees on fraud-related topics.

Skills

Fraud investigation

Communication skills

Interpersonal skills

Office software

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Grow Financial Federal Credit Union is hiring a Fraud Investigator II to independently manage a broad range of fraud cases and support prevention efforts. The role emphasizes analyzing predictive reports and collaborating with teams to protect member assets.

The ideal candidate will have a high school diploma, about 1 year of relevant fraud experience (or 3 years in related fields), strong communication skills, and proficiency with Microsoft Office.