Fraud Investigator II – Remote & Impactful

Grow Financial Federal Credit Union; Montana; À distance; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Professional development

Retirement benefits

In-house training

Résumé du poste

Grow Financial Federal Credit Union is seeking a Fraud Investigator II to independently manage a broad range of fraud case types and support fraud prevention initiatives. You will review predictive reports daily and collaborate with technical partners to understand outputs and fraud patterns.

The role primarily works from home, with travel to other branches as needed. Requires strong communication skills, a high school diploma, and 1 year in Fraud Investigator I or 3 years in related fraud

Qualifications

• High school diploma or equivalent required.
• ~12 months experience as Fraud Investigator I at Grow Financial FCU or 3 years in fraud-related field such as fraud/loss prevention, BSA/AML compliance, collections, or lending operations.
• Maintains strong communication including written abilities, presentation skills, active listening, voice quality, grammar, strong interpersonal skills, multi-tasking ability, conflict management and telephone etiquette skills.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and the ability to effectively operate standard office equipment in a remote or in-office environment.
• Must be able to read, write, speak and type English.
• Primarily work from home setting.
• Travel to other branches or locations required as needed.

Responsabilités

• Independently manage a broad range of fraud case types.
• Contribute to fraud prevention initiatives.
• Daily review of predictive reports and take appropriate actions on accounts.
• Collaborate with technical partners to understand system outputs and fraud patterns.
• Participate in Fraud Team area-related projects and training/education of members and employees on fraud related topics.

Connaissances

Fraud investigations

Risk assessment

Data analysis

Communication

MS Office

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

Grow Financial Federal Credit Union is seeking a Fraud Investigator II to independently manage a broad range of fraud case types and support fraud prevention initiatives. You will review predictive reports daily and collaborate with technical partners to understand outputs and fraud patterns.

The role primarily works from home, with travel to other branches as needed. Requires strong communication skills, a high school diploma, and 1 year in Fraud Investigator I or 3 years in related fraud