Fraud Investigator II — Remote, Impact & Prevention

Grow Financial Federal Credit Union; Alabama; Remote; USD 65,000 - 85,000; Full time

Benefits offered by this job

Professional development (up to $5,250

Retirement readiness: medical, dental,

In-house training team

Job summary

Grow Financial Federal Credit Union is seeking a Fraud Investigator II to independently manage a broad range of fraud cases and support prevention initiatives. You will review predictive reports daily, act on accounts, and collaborate with technical partners to interpret fraud patterns.

The role is primarily work-from-home, with occasional travel to branches as needed. A high school diploma and strong communication skills are required, with proficiency in Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills with excellent written and verbal ability.
• Proficiency in Microsoft Office and standard office equipment.

Responsibilities

• Independently manage a broad range of fraud case types and contribute to fraud prevention initiatives.
• Daily review of predictive reports and take appropriate actions on accounts.
• Collaborate with technical partners to understand system outputs and fraud patterns.
• Participate in Fraud Team projects and educate members on fraud topics.

Skills

Communication

Microsoft Office

Telephone etiquette

Active listening

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Grow Financial Federal Credit Union is seeking a Fraud Investigator II to independently manage a broad range of fraud cases and support prevention initiatives. You will review predictive reports daily, act on accounts, and collaborate with technical partners to interpret fraud patterns.

The role is primarily work-from-home, with occasional travel to branches as needed. A high school diploma and strong communication skills are required, with proficiency in Microsoft Office.