Senior Forward Deployed PM - AI-Driven ERP Implementations

DOSS; New York (NY); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Equity

Premium medical/dental/vision

401(k)

Lunch in-office

Unlimited PTO

Commuter stipend

Wellness stipend

Parental leave

Relocation assistance

San Francisco office culture

Job summary

DOSS is hiring a Senior Forward Deployed Product Manager to lead end-to-end ERP implementations for upper mid-market and enterprise clients. You will embed with client teams, translate complex business problems into data-driven configurations, and own the deployment lifecycle from discovery to go-live.

You will leverage AI tooling to streamline workflows, collaborate with engineering on integrations, and nurture executive relationships to drive retention and expansion.

Qualifications

• 4-6 years in consulting, technical program management, product operations, or implementation at a technology company; ERP experience is a plus but not required
• A systems thinker who can traverse interconnected people, process, and technology; you can untangle complex problems and put them back together with clarity
• High-intensity by genuine preference; you've operated in fast-moving environments (startups, consulting, finance) and that's where you do your best work
• Technical from first principles; you can work through hard engineering and logic problems intuitively, not by memorization
• Strong analytical mindset; SQL experience is a plus
• Fluent with AI tools and excited about applying them to real operational problems
• Executive presence and communication skills that hold up in client-facing environments at the director level and above

Responsibilities

• Lead end-to-end ERP implementation lifecycles across upper mid-market and enterprise clients, including discovery, product design, configuration, UAT, and go-live
• Conduct cross-functional deep dives across client organizations to map business processes and surface requirements, and identify the right solution architecture
• Translate complex operational and financial workflows (flow of goods, information, and money) into data models, product configurations, and integrations on the Doss platform
• Build new product capabilities within DOSS to support enterprise-scale deployments and extend the platform
• Collaborate with technical teams on integrations and data migrations
• Own client relationships at the operator and director level; support senior-led executive relationships and escalations
• Drive retention and expansion by turning successful implementations into client advocacy
• Use AI tooling actively and fluently across your workflow and contribute to automation initiatives that improve how the team delivers

Skills

ERP experience

SQL

AI tooling

Executive presence

Client relationship

Analytical mindset

Tools

CRM systems

Job description

DOSS is hiring a Senior Forward Deployed Product Manager to lead end-to-end ERP implementations for upper mid-market and enterprise clients. You will embed with client teams, translate complex business problems into data-driven configurations, and own the deployment lifecycle from discovery to go-live.

You will leverage AI tooling to streamline workflows, collaborate with engineering on integrations, and nurture executive relationships to drive retention and expansion.