Enterprise ERP Deployment Product Manager

Doss; San Francisco (CA); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Equity

Premium medical & dental & vision

401(k) immediate eligibility

Lunch in-office

Unlimited PTO

Commuter & equipment stipend

Wellness stipend

Parental leave

Relocation assistance

In-office culture in San Francisco

Job summary

Doss in San Francisco is seeking a Forward Deployed Product Manager to join the Forward Deployed Services team, the core engine of our ERP success. This role sits at the intersection of product, data, operations and customer partnership, owning the post-sales lifecycle from discovery through go-live for key clients.

You will partner with client leadership to map workflows, design data models, and configure solutions on the DOSS ERP platform, building capabilities that drive value for 1–2 large

Qualifications

• 2+ years in engineering, consulting, finance, operations, product operations or technical program management at a technology company — ERP experience not required (though if you have experience in that it’s a plus)
• Systems Thinker. Everything in our business is highly interconnected across people, process, and technology. In order to make progress you need to be able to traverse it, untangle it, and put it back together.
• High-Intensity. You have experience in high-pressure roles within startups, consulting, finance etc. - these are your real preferences, not your stated preferences.
• Technical from 1st Principles. You can grok hard engineering and logic problems from a place of intuition, not memorization.
• Intellectual Firepower. You cut through noise, synthesize, and get to the right answers fast.
• Strong analytical mindset; experience with SQL is a plus (but not required)

Responsibilities

• Support e2e post sales customer lifecycle from discovery, design, product implementation and go-live across our bigger clients - you are responsible for ensuring client achieves success and value from DOSS
• Conduct cross functional deep dives across customer organization to map end-to-end business processes and workflows
• Build new product capabilities that help support DOSS's push to upper mid-market and ENT clients
• Contribute to best in class practices and processes across the entire team
• Translate process flows into product design and configuration within the DOSS platform
• Collaborate with technical teams on integrations and data migrations required for successful implementations
• Support UAT, training, and go-live support, and build relationships with clients to drive retention and potentially upsell turn our customers to our biggest advocates!!
• Contribute to initiatives to drive improvements in DOSS product and customer lifecycle processes via automation and AI - we are an AI native company and team

Skills

Engineering/Tech background

Consulting experience

Operations/product ops

SQL (basic)

Job description

Doss in San Francisco is seeking a Forward Deployed Product Manager to join the Forward Deployed Services team, the core engine of our ERP success. This role sits at the intersection of product, data, operations and customer partnership, owning the post-sales lifecycle from discovery through go-live for key clients.

You will partner with client leadership to map workflows, design data models, and configure solutions on the DOSS ERP platform, building capabilities that drive value for 1–2 large