Senior Field Service Technician: HV Electric Vehicle Expert
Rivian Automotive
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Benefits offered by this job
Job summary
Rivian Automotive in New York state seeks an experienced Senior Field Service Technician to lead complex vehicle repairs and field support. The role blends on-site service at a center with remote work, travel to remote sites, and occasional plant assignments to provide expert diagnostics and leadership.
The ideal candidate has 5+ years in automotive repair, with HV experience, strong diagnostic skills, and a track record of mentorship and continuous improvement in fast-paced environments.
Qualifications
- Minimum high school or equivalent with specialized automotive training.
- Strong diagnostic, repair, and field service experience.
- Experience with high voltage systems and vehicle networks.
Responsibilities
- Perform advanced diagnostics, complex repairs, installations and inspections.
- Provide remote diagnostics and guidance to field teams.
- Mentor junior technicians and lead problem-solving efforts.
- Utilize specialized tools to resolve electrical and HV faults.
- Document repair work and provide actionable feedback to teams.
- Oversee parts operations, inventory and billing related to repairs.
- Engage with customers and internal teams during escalations.
Skills
Education
Tools
Job description
Rivian Automotive in New York state seeks an experienced Senior Field Service Technician to lead complex vehicle repairs and field support. The role blends on-site service at a center with remote work, travel to remote sites, and occasional plant assignments to provide expert diagnostics and leadership.
The ideal candidate has 5+ years in automotive repair, with HV experience, strong diagnostic skills, and a track record of mentorship and continuous improvement in fast-paced environments.
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