Senior Field Service Technician — HV Diagnostics Leader

Rivian Automotive; Town of Clifton Park (NY); Hybrid; USD 103,000 - 196,000; Full time

Benefits offered by this job

401(k) Plan

Employee Stock Purchase Program

Paid vacation & sick leave

Medical, dental, vision insurance

Job summary

Rivian seeks an experienced Senior Field Service Technician to act as a technical expert and leader for complex vehicle repairs and field operations. Based primarily at a service center, the role may involve remote work, travel to remote sites, or production plants to deliver advanced field support.

The candidate will mentor junior technicians, drive continuous improvement, and tackle high-level diagnostic challenges in a fast-paced environment, with strong leadership and cross-functional

Qualifications

• High School Diploma, GED, or equivalent preferred.
• Graduation from an automotive repair program preferred.
• Minimum age 21 and valid driver’s license.
• Willingness to travel to regional locations and production plants.

Responsibilities

• Perform bumper-to-bumper diagnostics and repairs in service centers and field settings.
• Provide high-level diagnostic guidance and remote troubleshooting for field teams.
• Coach, mentor, and train junior technicians and partners.
• Use specialized diagnostic tools to resolve complex HV, LV, and network faults.
• Drive continuous improvement and standardize repair workflows.

Skills

HV Power Electronics

Low Voltage Networking

Chassis & NVH

ADAS & Glass

Diagnostics Leadership

Continuous Improvement

Education

High School Diploma

Automotive Repair School

Tools

PICO-Scope

PCAN

Kavaser Memorator

Job description

Rivian seeks an experienced Senior Field Service Technician to act as a technical expert and leader for complex vehicle repairs and field operations. Based primarily at a service center, the role may involve remote work, travel to remote sites, or production plants to deliver advanced field support.

The candidate will mentor junior technicians, drive continuous improvement, and tackle high-level diagnostic challenges in a fast-paced environment, with strong leadership and cross-functional