Senior Field Engineering Leader — Strategy, AI & Scale

Neon; United States; On-site; USD 192,000 - 264,000; Full time

Job summary

Databricks is seeking a Senior Manager, Field Engineering to lead a broad team of technical customer advisors and shape the strategy, roadmap, and operating model for a significant Field Engineering portfolio. You will scale impact beyond your team through leaders, cross-functional initiatives, and trusted customer relationships.

You will guide a multi-country or cross-portfolio scope, build repeatable operating mechanisms, and drive alignment with Sales, Solutions Architecture, Marketing, and

Qualifications

• Experience leading technical customer-facing teams and/or other people leaders.
• Experience leading complex, multi-stakeholder customer engagements and cross-functional initiatives.
• Experience in data platforms, analytics, AI, cloud, software, technical consulting, or a related technical domain.
• Strong written, verbal, presentation, decision-making, and stakeholder-management skills.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.

Responsibilities

• Lead, coach, and develop Field Engineering professionals and emerging people leaders across a broader portfolio.
• Set team strategy and roadmaps that connect customer needs, technical priorities, business outcomes, and broader Field Engineering goals.
• Influence priorities for the portfolio and guide teams on near to mid-term execution.
• Partner with Sales and cross-functional leadership to shape technical-win strategy, resource allocation, and customer coverage.
• Build trusted relationships with senior customer stakeholders and use insights to improve portfolio strategy.
• Establish repeatable inspection mechanisms across teams: portfolio reviews, health reviews, and risk reviews.
• Coach leaders through complex customer, technical, and performance situations and share playbooks and tools.
• Influence Product, Engineering, Support, Professional Services, Marketing, and Partners on customer requirements.

Skills

Leadership

Stakeholder management

Strategic judgment

AI technologies understanding

Education

Bachelor’s degree

Tools

Databricks

Job description

Databricks is seeking a Senior Manager, Field Engineering to lead a broad team of technical customer advisors and shape the strategy, roadmap, and operating model for a significant Field Engineering portfolio. You will scale impact beyond your team through leaders, cross-functional initiatives, and trusted customer relationships.

You will guide a multi-country or cross-portfolio scope, build repeatable operating mechanisms, and drive alignment with Sales, Solutions Architecture, Marketing, and