Head of Field Engineering - AI & Data Solutions

Databricks; Texas; On-site; USD 173,000 - 237,000; Full time

Job summary

Databricks seeks a Manager, Field Engineering to lead a technical customer-facing team solving complex data, analytics, and AI challenges. You will work with Sales and cross-functional partners to translate customer priorities into effective technical strategies, outcomes, and durable business impact.

You will guide discovery, architecture discussions, adoption planning, and value realization while building a culture of psychological safety and accountability.

Qualifications

• Experience leading a technical customer-facing team.
• Proven ability to hire, coach, motivate and retain talent.
• Ability to provide timely feedback, conduct career conversations and address performance issues.
• Strong customer-advisory skills: discovery, executive communication, value-based solutioning.
• Practical technical judgment to coach through architecture, deployment, adoption, and risk discussions.
• Operational discipline: use data to identify issues, set priorities, remove blockers, drive execution.
• AI-first builder mindset: learn quickly, test approaches, use AI to improve outcomes.
• Alignment with Databricks Culture Principles: humility, curiosity, transparency, inclusion, accountability.

Responsibilities

• Lead, coach, and develop a high-performing Field Engineering team.
• Define technical-win strategy with account teams and prioritize customer needs.
• Build trusted relationships with Director-, Head of-, and VP-level stakeholders.
• Guide discovery, solution strategy, architecture discussions, adoption planning, and value realization.
• Establish operating rhythms to inspect progress, health, risk, escalations, and impact.
• Represent customer needs internally and collaborate with Product, Engineering, Support, Services, Marketing, and Partners.

Skills

Team leadership

Executive communication

Customer advisory

Cross-functional collaboration

Databricks platform

Education

Bachelor's degree in Computer Science/Engineering/Information Systems

Tools

Databricks platform

Job description

Databricks seeks a Manager, Field Engineering to lead a technical customer-facing team solving complex data, analytics, and AI challenges. You will work with Sales and cross-functional partners to translate customer priorities into effective technical strategies, outcomes, and durable business impact.

You will guide discovery, architecture discussions, adoption planning, and value realization while building a culture of psychological safety and accountability.