Senior Field Diagnostics Solutions Specialist

Zoetis; Tallahassee (FL); On-site; USD 90,000 - 180,000; Full time

Job summary

Zoetis in West Palm Beach, FL is seeking a Senior Diagnostics Solutions Consultant to drive sales of diagnostic instruments and services in a field-based role. You will build strong customer relationships, deliver equipment demonstrations, and manage opportunities through the funnel.

Travel up to 70% within the territory, with onboarding and training responsibilities for customers post-sale, and close collaboration with cross-functional teams to meet quotas and maximize value.

Qualifications

• Associate's degree required (Bachelor's degree preferred) or equivalent relevant experience.
• Minimum 8 years of demonstrated sales experience.
• Relevant technical/clinical experience (preferably in medical, scientific, healthcare, or veterinary settings).
• At least 1 year of experience working in a clinical setting preferred.
• Veterinary technology program degree and/or credentialed veterinary technician background preferred.

Responsibilities

• Sell diagnostic instruments, tests, and related services within an assigned territory; achieve budgeted sales quotas.
• Develop and maintain deep knowledge of diagnostic products and services, including competitive positioning and value messaging.
• Conduct daily customer-facing activity with existing accounts and new business opportunities; extensive driving and periodic overnight travel.
• Communicate product uses, benefits, and value proposition; deliver effective equipment demonstrations and presentations (including financial presentations as needed).
• Secure purchase orders and manage opportunities through the sales funnel.
• Lead post-sale onboarding to drive adoption and utilization, including installation support/validation and role-based customer training (initial and refresher) on applications, operations, and workflow best practices).
• Identify and document customer pain points; design and implement workflow improvements that enhance customer experience and reduce time-to-value.
• Provide responsive onsite and remote support, troubleshooting, and escalation coordination to resolve product/technical/service issues with accurate follow-through.
• Maintain disciplined CRM documentation for all customer interactions, including visit outcomes, action items, and customer satisfaction signals.
• Generate new business leads and referrals, including competitive placements and opportunities in academia/research settings.
• Collaborate cross-functionally (sales, accounting, technical support) to ensure customer needs are addressed in a timely manner.

Skills

Technical sales

Veterinary terminology

Presentation skills

CRM discipline

Analytical troubleshooting

Education

Associate's degree or equivalent

Bachelor's degree preferred

Job description

Zoetis in West Palm Beach, FL is seeking a Senior Diagnostics Solutions Consultant to drive sales of diagnostic instruments and services in a field-based role. You will build strong customer relationships, deliver equipment demonstrations, and manage opportunities through the funnel.

Travel up to 70% within the territory, with onboarding and training responsibilities for customers post-sale, and close collaboration with cross-functional teams to meet quotas and maximize value.