Field Diagnostics Solutions Architect

Zoetis, Inc; Virginia Beach (VA); On-site; USD 69,000 - 100,000; Full time

Job summary

Zoetis, Inc. is seeking a Diagnostics Solutions Consultant (DSC) to sell diagnostic instruments, tests and services within a US sales territory. This field-based role builds customer relationships to maximize retention and achieves budgeted quotas while maintaining funnel and profiles in the system.

You will travel up to 60-70% within the territory, visit 3-4 existing customers and 3-4 new opportunities per day, and demonstrate equipment with a strong focus on value and customer success.

Qualifications

• Minimum 4 years of demonstrated sales experience, or relevant technical/clinical experience.
• Minimum of an Associate's degree (Bachelor's degree preferred); preferably with a science or business emphasis or equivalent experience.

Responsibilities

• Develop and maintain thorough understanding of Diagnostic products and service.
• Travel to offices of existing and prospective customers, with a target of 3-4 existing customers and 3-4 new business opportunities per day. (Extensive driving required as well as periodic overnight travel (approximately at 4-8 nights per month, depending on territory)).
• Detailed documentation of all customer and prospect interactions via the online system.
• Transport equipment to customer and prospective customer locations.
• Lift, set-up and demonstrate diagnostic solutions, equipment and features.
• Clearly explain the uses and benefits of diagnostic products and services; answer questions; effectively communicate "value proposition".
• Secure purchase orders for diagnostic products and services.
• Provide ongoing customer support, including assisting customers (in person and over the phone and via email) with product, technical or service concerns, making periodic customer courtesy calls, keeping clients informed of new products and services (including possible updates to existing instrumentation), and interfacing as needed with sales, accounting and technical staff to ensure customer questions and needs are timely addressed.
• Work cooperatively with the Diagnostic Technical Specialist to ensure strong customer service and enhance utilization.
• Generate new business and new business leads, including placing instruments in competitor's accounts, academia and research settings and gathering referrals from existing customers.
• Support billing and collection efforts.
• Ability to safely lift and move 60 lbs

Skills

Sales experience

Communication skills

English fluency

Driving

Technical sales

Relationship building

Territory travel

Education

Associate's degree

Bachelor's degree preferred

Tools

CRM software

Job description

Zoetis, Inc. is seeking a Diagnostics Solutions Consultant (DSC) to sell diagnostic instruments, tests and services within a US sales territory. This field-based role builds customer relationships to maximize retention and achieves budgeted quotas while maintaining funnel and profiles in the system.

You will travel up to 60-70% within the territory, visit 3-4 existing customers and 3-4 new opportunities per day, and demonstrate equipment with a strong focus on value and customer success.