Senior Field Diagnostics & Lead Technician

Rivian Automotive; Tempe (AZ); On-site; USD 40,000 - 79,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Insurance benefits (life, medical, etc

401(k) Plan

Employee Stock Purchase Program

Job summary

Rivian is seeking a Senior Field Service Technician to act as a technical expert and team leader in supporting complex vehicle repairs and field operations. While primarily at a service center, the role may involve remote work, travel to remote sites, or plant visits to provide advanced field support.

You will mentor junior technicians, drive continuous improvement, and perform bumper-to-bumper diagnostics with high-voltage systems.

Qualifications

• High School Diploma or GED preferred.
• Graduation from an accredited automotive repair school preferred.
• Minimum age 21.
• Valid driver’s license with clean record.
• willingness to travel to regional locations or plants.

Responsibilities

• Perform bumper-to-bumper diagnostics and complex repairs in service centers and on-site locations.
• Provide high-level diagnostic guidance and remote troubleshooting."
• Coach, mentor, and train junior technicians; lead problem-solving efforts.
• Use specialized diagnostic tools to resolve HV and network faults.
• Document issues and feedback to engineering and field teams.
• Interact professionally with customers and suppliers during escalations.

Skills

HV systems diagnostics

CAN/LIN bus networks

Electrical schematics

Leadership & mentoring

Diagnostics & repair leadership

Education

High School Diploma or equivalent

Automotive repair school diploma

Tools

PICO-Scope

PCAN

Kavaser Memorator

Breakout boxes

Job description

Rivian is seeking a Senior Field Service Technician to act as a technical expert and team leader in supporting complex vehicle repairs and field operations. While primarily at a service center, the role may involve remote work, travel to remote sites, or plant visits to provide advanced field support.

You will mentor junior technicians, drive continuous improvement, and perform bumper-to-bumper diagnostics with high-voltage systems.