Senior Exhibit Operations Lead - On-Site Projects

Encore; Maryland; Presencial; USD 70 000 - 91 000; Tempo integral

Resumo da oferta

Encore is seeking an experienced Operations Manager to lead and coordinate exhibit and event projects across office and on-site environments in the United States. You will supervise on-site teams, manage labor, logistics, and budgets, and ensure safe, efficient delivery that meets client expectations.

You will mentor staff, drive best practices, and support continuous improvement across the organization while coordinating with Event Managers and Production partners.

Qualificações

• 5 years of on-site management experience in Exhibits, special events and trade shows.
• Excellent customer service skills and the ability to work with cross-functional teams across many levels of management, including the executive leadership
• Budget monitoring and management
• Fluent using the English language, along with excellent written and oral communication skills
• Willingness to travel (Up to 60%)
• Must be available to work evenings, weekends, and holidays as required
• Ability to read technical drawings

Responsabilidades

• Provide leadership to cross-functional project teams, building alignment and consensus around project objectives, strategy, and execution plans.
• Lead assigned projects in situations where a Senior Operations Manager is not assigned, assuming comparable responsibilities and ensuring successful delivery of all core project requirements.
• Work collaboratively with Event Managers, Executive Producers, and other stakeholders throughout the project lifecycle.
• Attend client meetings, site inspections, and production meetings as required.
• Develop and maintain project production schedules, including work areas, start and end times, staffing requirements, and labor allocations aligned with project scope and budget.
• Manage all pre-show and on-site operational planning, including: Budget development and management, Inventory assessment, Equipment rentals, Asset preparation and shipment, Transportation coordination, Truck loading and unloading, Installation and dismantle activities, Post-show warehouse recovery and asset management, Serve as the primary on-site operational leader from the start of installation through project dismantle and completion.
• Prepare and submit labor requests to the Planning Office and manage the effective utilization of union labor to support operational and financial objectives.
• Develop organizational charts outlining project staffing structures and reporting relationships.
• Prepare and submit equipment load lists to the warehouse team for staging, preparation, and shipment.
• Coordinate delivery schedules and transportation requirements with the Transportation Department to ensure equipment arrives at the correct location and at the appropriate time.
• Oversee and verify the proper loading, transportation, and handling of equipment to minimize the risk of damage.
• Manage rental equipment orders and associated budgets.
• Confirm all dates, schedules, and logistics related to installation, delivery, and dismantle activities to ensure successful project execution.
• Be available during truck loading operations to coordinate with the Dock Manager and verify that all equipment is loaded accurately and safely.

Conhecimentos

On-site management

Team leadership

Budget management

Customer service

English fluency

Communication

Travel readiness

Safety compliance

Ferramentas

Microsoft Office 365

Descrição da oferta de emprego

Encore is seeking an experienced Operations Manager to lead and coordinate exhibit and event projects across office and on-site environments in the United States. You will supervise on-site teams, manage labor, logistics, and budgets, and ensure safe, efficient delivery that meets client expectations.

You will mentor staff, drive best practices, and support continuous improvement across the organization while coordinating with Event Managers and Production partners.